FORGING YOUR UNIVERSE...

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Questions From Fellow Travellers

Everything you're wondering before you raise an enquiry — answered.

Basic sites launch in 7–10 days, Premium builds take 3–4 weeks, and Luxury projects run 6–10 weeks depending on scope — full e-commerce, custom backend or bespoke 3D work naturally add time. We agree on a firm timeline before any code is written.

If you need a clean, professional presence fast — Basic. If you want custom design, scroll animation and a blog or small store — Premium. If you're building a flagship brand experience with 3D visuals, a custom backend and unlimited scope — Luxury. Not sure? Select "Not sure yet" in the enquiry form and we'll advise you for free.

No. We work on a 50% advance to begin the project and 50% on completion before final handover. For Luxury builds, payment can be split across milestones — discovery, design approval and launch.

Always. Every NebulaForge build — including the 3D and scroll-driven experiences — is designed mobile-first and tested across phones, tablets and desktops before launch.

Yes. Premium and Luxury packages include copywriting support and stock/AI-assisted imagery. If you have brand photography or existing copy, we'll happily work with what you provide instead.

Basic includes a 15-day bug-fix window, Premium includes 3 months of free support, and Luxury includes 12 months of premium support. After that, ongoing maintenance plans are available for updates, backups and content changes.

Every package includes revision rounds — 2 for Basic, 5 for Premium, and unlimited revisions during the build for Luxury — so the final result matches your vision exactly.

Still have a question? Raise an enquiry or contact us directly.